TY - BOOK AU - Kotter,John P. TI - Leading change / SN - 9780875847474 AV - HD58.8 .K65 1996 U1 - 658.406 20 PY - 1996/// CY - Boston, Mass. PB - Harvard Business School Press KW - Organizational change KW - Leadership KW - Industrial organization KW - Strategic planning N1 - Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a vision and strategy -- Communicating the change vision -- Empowering employees for broad-based action -- Generating short-term wins -- Consolidating gains and producing more change -- Anchoring new approaches in the culture -- pt. 3. Implications for the twenty-first century. The organization of the future -- Leadership and lifelong learning ER -