Leading change /
John P. Kotter.
- Boston, Mass. : Harvard Business School Press, c1996.
- x, 187 p. : ill. ; 24 cm.
Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a vision and strategy -- Communicating the change vision -- Empowering employees for broad-based action -- Generating short-term wins -- Consolidating gains and producing more change -- Anchoring new approaches in the culture -- pt. 3. Implications for the twenty-first century. The organization of the future -- Leadership and lifelong learning.