Communication : organisation and innovation /
Barnett, Sandra.
Communication : organisation and innovation / by Sandra Barnett and Susan O'Rourke . - 3rd ed. - Auckland, N.Z. : Pearson, c2011. - v, 394 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Communication theory and processes in business -- Communication in the workplace -- Communication theory -- Barriers to communication -- Intrapersonal communication -- Self-concept -- Perception -- Culture and communication -- Interpersonal communication -- The basics of face-to-face communication -- Verbal and non-verbal communication -- Listening -- Interviews and giving and receiving feedback -- Assertiveness and managing differences -- Negotiation -- Oral presentations and business writing -- Oral presentations -- Principles of business writing -- E-mails -- Letters -- Reports -- Organisational communication and culture -- Processes, cultures and organisation goals -- Group dynamics -- Managing meetings -- Knowledge and information management -- Information and communication technologies -- Legal issues. Section One. 1. 2. 3. Section Two. 4. 5. 6. Section Three. 7. 8. 9. 10. 11. 12. Section Four. 13. 14. 15. 16. 17. Section Five. 18. 19. 20. 21. 22. 23.
"Effective communication is at the heart of any successful human endeavour. This timely new edition of the highly successful Communication: Organisation and Innovation shows how innovative methods of communication teaching and learning can benefit and strengthen all organisations, especially in today's fast-changing business world. Control (organisation) and change (innovation) are two concepts that are inherent in the notion of communication. Communication is an innovative, dynamic, ever-changing, risk-taking and adaptive process that generates new relationships, new growth and new ways of thinking. Key topics and their effect on communication that are addressed in this latest edition include: Social media Global recession International and crosscultural communication in New Zealand and globally Ethics, sustainability and accountability."--Publisher's website.
9781442541535 (pbk.) 1442541539 (pbk.)
Communication.
658.45 / BAR
Communication : organisation and innovation / by Sandra Barnett and Susan O'Rourke . - 3rd ed. - Auckland, N.Z. : Pearson, c2011. - v, 394 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Communication theory and processes in business -- Communication in the workplace -- Communication theory -- Barriers to communication -- Intrapersonal communication -- Self-concept -- Perception -- Culture and communication -- Interpersonal communication -- The basics of face-to-face communication -- Verbal and non-verbal communication -- Listening -- Interviews and giving and receiving feedback -- Assertiveness and managing differences -- Negotiation -- Oral presentations and business writing -- Oral presentations -- Principles of business writing -- E-mails -- Letters -- Reports -- Organisational communication and culture -- Processes, cultures and organisation goals -- Group dynamics -- Managing meetings -- Knowledge and information management -- Information and communication technologies -- Legal issues. Section One. 1. 2. 3. Section Two. 4. 5. 6. Section Three. 7. 8. 9. 10. 11. 12. Section Four. 13. 14. 15. 16. 17. Section Five. 18. 19. 20. 21. 22. 23.
"Effective communication is at the heart of any successful human endeavour. This timely new edition of the highly successful Communication: Organisation and Innovation shows how innovative methods of communication teaching and learning can benefit and strengthen all organisations, especially in today's fast-changing business world. Control (organisation) and change (innovation) are two concepts that are inherent in the notion of communication. Communication is an innovative, dynamic, ever-changing, risk-taking and adaptive process that generates new relationships, new growth and new ways of thinking. Key topics and their effect on communication that are addressed in this latest edition include: Social media Global recession International and crosscultural communication in New Zealand and globally Ethics, sustainability and accountability."--Publisher's website.
9781442541535 (pbk.) 1442541539 (pbk.)
Communication.
658.45 / BAR